Fast tracked the warranty repair and at my request I paid only for the overnight delivery of parts - within two days he drove the repaired car to the motel for exchange. Didn't have a loaner so he gave us a "demo" to use to continue our vacation seeing the local sites the next day. Plymouth Breeze crapped out in the middle of Podunk and towed it to the local dealer. Glad I didn't have my crippled car towed all the way to a big a$$ city dealer instead of using the local "country bumpkin" dealer. And, just maybe the first fix contributed to the second problem. And even if it did apply to Traverses, an incorrect plate only affects a 1-2 upshift, not whatever conditions this first non specific transmission "failure" describes. So it was a good thing that they had it towed all the way to their dealership for the first plate replacement fix?.wonder if that dealer was aware that a GM pub indicates that the plate replacement problem only applies to certain Buick Enclaves equipped with the 9T65 tranny. Especially for a design already proven in prior year Cadillacs and other GM models. What a heading 2018 Traverse Warning! Well, thanks for the warning, sorry for your problem, but too late I already bought one and after 7K it has been flawless.Īll this post documents is that "$hit happens" and a few heresay documented failures and tough luck cases is not cause for alarm and do not condstitute a design flaw or defect. It is not worth the risk to your family- especially since Chevrolet will not take ownership of this defect. Thankfully my family is ok- but this could have very easily ended very badly. We love the look and features of the car (why we bought it). We begged Chevrolet to give us relief and buy back the vehicle. This year model does not have the bugs worked out- the 9 speed transmission is not reliable. One month later (while trying to get to a wedding), transmission will not engage when shifting into drive. Repairs took 2 weeks, plate replacement and software re-load to fix. Chevy wanted to tow to small local dealership- we had to pay out of our own pocket to get it towed to our dealership. Chevy roadside assistance, Onstar, Local dealers, nobody came to get us (we were in a very rural area after 6pm on a Saturday and no rental car places were open, no Uber, no internet- just voice cell service). Transmission failed at 10k miles, leaving family stranded in 95 degree heat.
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